How do I cancel a transaction or ask for a refund?

We want your experience at Netero to be hassle free and enjoyable. We want to make it EASY and SAFE for you to use our service. We want to earn your TRUST. 

If you identify an error in your account, we ask that you please contact us within 30 days of the transaction to start an investigation. The easiest way to get in touch with us is to email our customer support team at [e-mail].

Please contact the Netero Customer Support Team BEFORE contacting your payment method provider. We will work hard to provide with and answer within 2-3 business days.

For additional information on our refund policy please check our Terms and Conditions which can be found at the bottom of our homepage at www.netero.com